Company Name: ZS AssociatesWebsite: www.zsassociates.com
Qualification: BE, B.Tech, M.Tech, MBA
Experience: 0 - 3 Years
Location: New Delhi, Pune
Job Role: Business Operations Associate Consultant
Job Description:
* Understand client business issues, operating business rules, data, and standard operating procedures
* Incorporate process changes in response to evolving business needs
* Operate business processes for clients on a periodic basis. This includes synthesizing data, performing quality checks and creating error free deliverables
* Communicate with internal and client teams on periodic status updates, issue resolution and change control
* Lead analyses on requests from clients relating to deliverables
* Perform what-if analyses to evaluate business scenarios
* Mentor, coach and guide associates in the team, often across multiple offices
* Develop deep expertise in key sales and marketing processes and advise client and internal teams on the same.
Skills:
* Team orientation and leadership experience
* Process management and improvement focus
* Strong work ethic and personal initiative
* Structured problem solving skills
* Successful application of Lean Six Sigma principles (Green Belt certification preferred)
* Excellent organizational and project management skills
* Strong communication, business acumen and personal impact
* Creative and innovative mindset
* Ability to work across global cross-office teams
* Client service orientation
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